| i-Ticket is simple implementation issue tracking tool based on Grails web application framework. It supports:
* per project configuration (ticket type, components, ticket flow ...)
* customizable ticket types, version types, component types (in hierarchical structure)
* roles management (development, customer, solution support -> affects viewing of tickets)
* access control list on projects/components/tickets/fields (bound with roles management)
* customizable fields for tickets (add, edit, delete?)
* configurable flow of ticket states (new, assigned, fixed/rejected..., verified, closed)
* per user customizable views of tickets
* user/ticket administration
* time management (estimated time for each ticket)
* time effort tracking (time spent solving a ticket
* save current project as template for future use (create a predefined project)
* ticket exports (pdf, xml, txt, xls)
* embedded wiki page
* RSS/ATOM support |